PRISMAS Executive Search
AIMES Leadership Development
Our Client, International Freight Forwarding, is urgently seeking dynamic professionals to strengthen their growing team. We invite qualified executives to fill the following position:
CUSTOMER SERVICE
Urgently Required
Main Requirements:
- 3 - 5 years experience.
- English language.
- Computer literate.
- Background in freight forwarding company (international or large national company).
- Experience as Customer service or Sales.
Job Description:
· In charge of specific accounts (Customers), for all kind of traffics (Air, Sea, Import, Export).
- Receives from the Sales the Selling, Purchase and instructions, on Traffic basis (Traffic Information Sheets).
- Prepares, with the Sales and/or Network the Standard Operations Procedures per Traffic.
- Receive the pre-alerts from Network, or Shipping Instructions from the Customers for the specific traffics.
- Receives Green Light from Network.
- Check that documentation is complete and correct (including invoices from Network).
- Prepares and dispatch to Operations the Shipment Information Sheets and the documentation, for each shipment.
- Follow-up each shipment with Network, Local Operations and Customers.
- Prepares requested Key Performance Indicators reports.
Salary: About Rp. 3 – 5 mio per month (Gross)
+ insurance coverage
Depending on experience and qualifications
Please Send your CV, Photograph, and Profile
Now to
youdith.aimes@prismas.co.id
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