Fw: [Job-Vacancy] Vac: Customer Contact Center Manager

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From: aya dwi <aya_dwi@yahoo.com>

Sender: Job-Vacancy@yahoogroups.com

Date: Mon, 11 Oct 2010 11:13:35 +0800 (SGT)

To: <Job-Vacancy@yahoogroups.com>

ReplyTo: Job-Vacancy@yahoogroups.com

Subject: [Job-Vacancy] Vac: Customer Contact Center Manager

Our Client, a multinational company is urgently required for suitably qualified candidates for the position of:

Customer Contact Center Manager

 

REQUIREMENTS:

·         Bachelor's Degree

·         5 years of experience in a related capacity

·         3 years experience in a operations management capacity in a similar sized Customer Contact Centre

·         Experience in quality management system such as ISO and COPC-2000 (preferable)

 

ROLE:

·         Ensure consistent and best-in-class customer services (24 x 7 in applicable countries) to Customers through effective planning, management, and staffing, supported by the deployment of appropriate enabling technologies, within the Customer Contact Centre environment.

 

If you meet with the above qualification and experience, please forward your comprehensive resume as soon as possible to iconwork@cbn.net.id.

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