Fw: [ilmukomputer-networking] Vacancy available for IT Consultant Position (hrd@bicom.co.id)

-----Original Message-----
From: Yusman Afandy <k0b01@yahoo.com>
Sender: ilmukomputer-networking@yahoogroups.com
Date: Sat, 16 Apr 2011 15:53:11
To: <hrd@bicom.co.id>
Reply-To: ilmukomputer-networking@yahoogroups.com
Subject: [ilmukomputer-networking] Vacancy available for IT Consultant Position (hrd@bicom.co.id)

Bicom, is a One Stop IT Solutions company. Our services include
IT Outsourcing, Server and Network Installation, Software developments,
Hardware and Software supplier.  To further expand our business, We are
looking for highly motivated and passionate professional to fill the
following position:


IT CONSULTANT

General Duties and Responsibilities:

1.
Answer staff questions in person or via phone on all company supported
applications, determine source of computer problems and fix the issue
(hardware, software, user access, etc.)

2. Handle incoming phone call and escalation of problems.
3. Remotely troubleshoot problems through email/telephone by taking over the control users terminals via LAN/WAN connections.
4. Serve as liaison between staff and the technology department to resolve issues.

5. Update information on Helpdesk Ticketing System (Progress, Record Historical Solution as knowledge base).
6. Manage Computer Inventory from Acquisition to disposal.

Qualifications:

1. Male, S1 majoring in Informatics Technic.

2. Preferred 1 or 2 year working experiences in providing IT services
as well as technical support, including hardware and software
management.
3. Understand the basic network infrastructure (Active Directory, LAN, IP Routing, and Firewall) is a must.

4. Proficient in English both oral & written.
5. Good interpersonal and communication skill, and able to present the solution to customer.
6. Result oriented, Teamwork, able to work under pressure and minimum supervision.

7. Preferred familiar with Lotus Notes Email application.
8. Willing to be located in customer site.
9. Preferable has own motorcycle or car. 
10. Fresh graduate welcome to apply.

Job Type: Contract (will be renew annually depend on staff performance).


If you meet the above requirements, please submit full detailed
resume with recent photograph, stating your experience, qualifications,
availability and expected salary to our email address:

HRD@BICOM.CO.ID


PT. Bicom Mitra Solusindo
Jl. Pangeran Tubagus Angke, Kompleks Taman Harapan Indah, Blok DD-5
Jakarta Barat 11460

website: www.bicom.co.id


[Non-text portions of this message have been removed]



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